NYC Service Areas

As an authorized Sub-Zero dealer, we are fully certified by Sub-Zero to sell and service their complete line of premium refrigeration products.

What this means for you:

• Factory-direct pricing with no middleman markups
• Full manufacturer warranty on all products
• Access to the complete Sub-Zero product catalog
• Trained specialists with direct factory support
• Genuine Sub-Zero parts and accessories
• Priority service and support

Our factory-trained installation team ensures your Sub-Zero is set up perfectly for optimal performance and longevity.

Our installation service includes:

• Pre-installation site assessment and measurements
• Coordination with your contractor or kitchen designer
• Proper leveling and alignment for seamless integration
• Water line connection for ice makers and dispensers
• Electrical verification and connection
• Temperature calibration and system testing
• Custom panel fitting for integrated models
• Full demonstration of features and settings

Our white-glove delivery service treats your new Sub-Zero with the care and respect it deserves, from our warehouse to your kitchen.

White-glove service includes:

• Flexible scheduling at your convenience
• Building and doorman coordination for NYC high-rises
• Protective wrapping and careful handling
• Elevator reservations and freight coordination
• Removal of all packaging materials
• Haul-away of your old appliance (upon request)
• Final placement in your kitchen
• Post-delivery inspection and sign-off